Frontier Technicians

(06:54)

Our technicians are truly the Face of Frontier and our customers trust our technicians because they’re there for them 24 hours a day, 7 days a week, they will take care of installs, repairs, they give advice as to what type of products customers can use. When you call Frontier for high-speed Internet service you don’t just get a kit in the box you get a high quality, professional installation, where our technician comes and not only installs the product, but gets you signed-on, and using the Internet before they leave.

Frontier Conversation Centers

(07:12)

One of the unique things about Frontier is when you need us and you call us you get a great customer service rep. We employ 100% U.S.-based workforce, and our customer service teams are located all over this county. Our call centers are really like conversation centers. There’s no time clock and there’s no rules about when a conversation starts and stops. It’s about just connecting with the customer.

Frontier Community Involvement

(06:36)

Frontier gives back in so many ways to its communities, whether it’s through our monetary contributions, our resources, or the time and talent of our people. Our philosophy is that our local general managers know their communities and they’re the ones who make the decisions about where we give from local sports teams, to local performing art centers, museums, to schools, and libraries and anywhere where there’s a need in the community.